Returns are accepted within 14 days from the date of receipt, as returns to the e-shop. In this case, you must contact us by telephone at 24670 86970 to inform us of the product to be returned and to arrange its replacement or the refund of the corresponding amount.

Please note that the shipping costs of the entire return process (that is, returning the product to the store and sending the new product to you) are borne solely by you.

Please note that, for any product return to be accepted, the item in question must be unused, and no tags or markings (e.g. stickers, brand labels, etc.) on the products may have been removed. In addition, all items must be returned in the excellent condition in which they were received, without damage, without any defect (subject to the return of a defective product) and complete. The product to be returned must also be accompanied by the relevant proof of purchase (retail receipt or exchange card).

Where the return/replacement is due to a proven defect in the product, the shipping costs of the new product are borne by us.

adore-beauty.gr is liable for compensation in the event of the absence of an agreed property or the existence of a defect, only insofar as this has been caused by our fault.

Returned products are your responsibility until they reach us. Make sure they are packed properly and cannot be damaged in transit. Any damage the product sustains during its return to us is borne solely by you.

To spare yourself inconvenience, we recommend that, at the time your order is delivered, you carefully check the condition of the products and that the packaging and their labels are intact, so that any visible defects can be identified.

Returns that we receive outside the terms of our policy will not be accepted and will be sent back to you at your expense.