This Personal Data Protection Statement provides you with additional information on how we collect your personal data and for what purposes we process it.

You should read the Privacy Statement in order to fully understand the legal basis for the collection of your data, how we use it, to whom we disclose it and the rights you have. Before browsing the Website or making any transaction with us, we invite you to also consult this Privacy Statement and to make sure that you agree with the terms and conditions under which we collect and process your personal data.

COMMITMENT TO THE PROTECTION OF PERSONAL DATA

The security and protection of your personal data are a priority for us. For this reason, our Company undertakes to handle your personal data responsibly and to protect your right to privacy, in accordance with the law. Our Company will under no circumstances obtain from you more personal data than is necessary for the purpose for which it is collected. We will always keep your personal data secure and will comply with all applicable data protection provisions as in force from time to time under the legislative and regulatory framework.

WHO WE ARE

The controller for the collection, processing and use of your personal data within the meaning of the applicable legislative and regulatory framework for the protection of your personal data is: "WILLIAM LAD E.E." trading as "ADORE BEAUTY", registered office at GRAMMOU 221, Kastoria 52100, Greece, VAT No. 802663315, Tax Office: Kastoria, telephone 2467086970, email: [email protected] (hereinafter the "Company", the "Business", "we", "us", "our").

YOUR OBLIGATION TO INFORM US OF CHANGES TO YOUR PERSONAL DATA

It is important that the personal data we hold about you is up to date and accurate. Please inform us as soon as possible of any changes to your personal data for as long as your business relationship with us lasts.

WHAT PERSONAL DATA DO WE COLLECT?

Personal data or personal information means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly. This data does not include anonymous information.

We collect the personal data you provide to us when you register as a customer of our online or physical store, when you make a purchase as a visitor or registered user of our online store, as well as any additional information you fill in from time to time to renew or update your registration information, or other information that is necessary for carrying out and completing any transaction with us. In addition, we process personal data that we collect or create by our own means or receive from third parties.

This data includes, among others:

• Identification data such as: full name, title, gender, username or other similar identifier (e.g. email).
• Contact data such as: delivery address, billing address, email address, landline and/or mobile telephone number and other contact information.
• Transaction data such as: details of the products you purchased, details required in cases of exchanges or account re-crediting, such as bank account, beneficiary name, IBAN, banking institution.
• Technical data such as: channel – source of origin, device, duration of stay and browsing on our online store, internet protocol address (IP address), browser plug-in type and version, time zone and location, operating system – platform and other information about the technology of the device you use to access our website.
• Data about your account with us, such as: password and email, purchases or orders in progress, pending or completed with us, your interests and preferences regarding the products we provide, as well as comments or any responses you give to surveys we conduct.
• Usage data, such as: information about how you use our website, products and services we provide.
• Marketing and communication data: including your preferences regarding the receipt of promotional material from us and third parties and your preferences for communicating with us, provided that we have your relevant consent, and your opinion about products you purchased from us.

Please note that in order to register or continue to use our online store we need your email, your name, your address and your telephone number. However, if you provide us with additional personal data following a relevant request from us or voluntarily, we will be able to offer you a better level of service.

HOW WE COLLECT YOUR INFORMATION

We collect personal data about you:

• Through a direct transaction with us, whether through our store network, our online store, or telephone or other communication with us.
• When you create a user account with us, through the relevant form you fill in and the other information provided to us while you use your account.
• Through your registration to the Company's newsletter or your participation in a contest, survey or other promotional activity.
• When you contact us on social media or in the context of your questions, complaints and other requests through our communication channels, or when you give us your opinion about our products.
• If you register for our service through a social media platform, we may collect the above personal data directly from the information you have given on the platform (provided that the social media platform has the relevant right to share your personal data with us).
• From third-party providers or publicly available sources.

HOW DO WE USE YOUR PERSONAL DATA?

We will process your personal data only when the law allows us to. In general, we will use your personal data only:

• Where we need to perform the contract we are about to enter into or have already entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where you have given us your explicit consent to do so.

In general, we do not rely on your consent as a legal basis for processing your personal data, except where we send you promotional updates or where we process special categories of personal data. You reserve the right to withdraw your consent to receive promotional updates at any time by contacting us using the contact details provided herein.

In some cases we process your personal data after obtaining your relevant consent, such as for the purposes of:

• Informing you about events, special offers, promotions and other related matters concerning the Company and our products and services, according to the means of communication you have indicated.
• Informing you about offers or promotions of third parties cooperating with us, provided that you have given us relevant consent, according to the means of communication you have indicated.
• Advertising the company and our products on social media to you and to other people who may also be interested in what we offer.

We may process your data in the context of the Company's compliance with the obligations established by the legislative and regulatory framework in force from time to time. With the aim of improving the services it provides, our company has integrated into this website the BestPrice 360 Analytics tool, for the purpose of extracting statistics and performance data from the participation of its online store in the corresponding product price comparison platform www.bestprice.gr, in which it participates. BestPrice Analytics 360 allows the transmission to BestPrice.gr of exclusively anonymous data regarding user traffic on this website (visits or orders and purchases of products) in order to produce the corresponding statistical results and to improve marketing actions. If you no longer wish to have a customer account, you can contact us (by telephone or in writing) to delete your account at any time by following the deletion procedure.

COOKIE POLICY

This Website uses Cookies. Below you can learn more about the Cookies that adore-beauty.gr uses, the purpose they serve, and how to manage them.

1. What cookies are

Cookies are small text files that are installed on your computer or electronic device, through the browser you use when you visit adore-beauty.gr. Cookies help us collect information necessary for measuring the effectiveness of the Website, improving and upgrading its content, adapting it to the demand and needs of Users, and measuring the effectiveness of the presentation and display of adore-beauty.gr on third-party websites. None of the Cookie files used on the Website collects information that identifies you personally, and none gains access to any document or file on your computer. The data collected by cookies may include the type of browser you use, the type of computer, its operating system, internet service providers and other information of this kind. In addition, the Website's information system automatically collects information about the sites you visit and about the links to third-party websites that you may select through our Website. You can find more information about Cookies, and how to manage and delete them, at www.aboutcookies.org

2. Types of cookies

At adore-beauty.gr, the following categories of Cookies are used:

Session and persistent

"Session" Cookies are stored on your computer or electronic device during your visit to the Website and are deleted when you leave it. "Persistent" Cookies remain on your computer or electronic device for a longer period of time until you delete them. Examples are the Cookies that are necessary for us to provide our Services to you (Cookies responsible for remembering the products saved in your cart, which remain in memory for approximately 7 days), or Cookies that record your behavior within the Website, such as your choices, your demographic data, the products you visit, and other data that contribute to the creation of an anonymous profile.

Third-Party Cookies (3rd Party Cookies)

Third parties such as Google Analytics may install the Cookies we use. If, through the Website, you enter third-party websites or connect with social media providers (Facebook, Instagram, YouTube), you should be aware that these third-party websites or providers may install Cookies as soon as you click the relevant link. These Cookies are outside our control and are governed by the cookie policy of each third party that installs them. You should read the respective policies of their websites to see exactly how to manage them.

3. How to manage and delete Cookies

The menus of most browsers provide options on how to manage Cookies. These options vary depending on the browser. Depending on the options your browser gives you, you can allow the installation of Cookies, disable/delete existing ones, or be notified each time you receive cookies. Instructions for managing and deleting Cookies can usually be found within the "Help", "Tools" or "Edit" menu of the browser. Please note that if you reject or disable the Cookies of our website, the functionality of the web pages may be partly lost. Also, disabling a Cookie or a category of Cookies does not delete the Cookie from the browser. This must be done by you, by changing the internal settings of the browser you use.

Changes to our use of Cookies

We may from time to time amend the Cookie Policy, in whole or in part, at our absolute discretion. Any amendment to this Policy will take effect immediately once the amended Policy is posted on the Website. At the same time, there will be a notice on our home page indicating the change. In any case, if you continue to use our Website and its services and the services of our Online Store after amendments have been made in accordance with the above, you will be deemed to accept those amendments. If you do not agree with the terms of this Policy, as it may be amended, whether in whole or in part, you must stop using the Website and our services provided through it. Every change to this Policy will be posted here immediately.

Contact

If you have any questions about this Policy, please contact us at [email protected]